Shipping & Returns



Wine Store and Wine Club Shipments
Age Requirement
You must be 21 years of age or older to order wine or join our wine club. You may cancel at any time. Void where prohibited by law. Please note that we can ship to Alaska & Hawaii by air only.
Standard Ground Shipping
The standard shipping option for all wine of the month orders is the Ground Delivery service UPS or FedEx. *Shipments to Hawaii and Alaska are sent via air.
Express Shipping
Express Shipping, via UPS or FedEx 3-Day Air, 2-Day Air and Next Day Air Saver, is available for an additional shipping charge. During the check out process the exact shipping charge for all deliveries within the Continental U.S. will be posted.
Order Tracking
Customer Service will email a tracking number.
Shipping & Handling Charges
Shipping & Handling charges are noted during the check-out process.
Multiple Delivery Attempts
If no one is available to receive the wine shipment and it cannot be left in a secure location, two subsequent attempts to deliver will be made. Wine orders require an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the smooth delivery.
Benefits of Using a Commercial Delivery Address
We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine club orders require the signature of an adult.
Return Policy
Touring & Tasting Wine Club ~ Returns and Exchanges
Please contact us by telephone (800) 850-4370 or email [email protected] prior to returning a purchase.
Shipping Rates
Zone 1=Western states, Zone 2=Midwest, Zone 3=Eastern states, Zone 4=HI and AK | |||||
Ground Shipping for Cellar Tour and Discovery Tour Wine Clubs (*HI and AK via air): | |||||
Zone 1
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Zone 2
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Zone 3
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*Zone 4
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2 bottles | $10.00 | $12.00 | $16.00 | $25.00 | |
4 bottles | $12.00 | $14.00 | $18.00 | $32.00 | |
Express Mail for World Class Wine Club: | |||||
CA Only
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Zone 1
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Zone 2
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Zone 3
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Zone 4
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2 bottles | $10.00 | $22.00 | $27.00 | $29.00 | $40.00 |