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Shipping & Returns

Wine Store and Wine Club Shipments

Age Requirement

You must be 21 years of age or older to order wine or join our wine club. You may cancel at any time. Void where prohibited by law. Please note that we can ship to Alaska & Hawaii by air only.

Standard Ground Shipping

The standard shipping option for all wine of the month orders is the Ground Delivery service UPS or FedEx. *Shipments to Hawaii and Alaska are sent via air.

Express Shipping

Express Shipping, via UPS or FedEx 3-Day Air, 2-Day Air and Next Day Air Saver, is available for an additional shipping charge. During the check out process the exact shipping charge for all deliveries within the Continental U.S. will be posted.

Order Tracking

Customer Service will email a tracking number.

Shipping & Handling Charges

Shipping & Handling charges are noted during the check-out process.

Multiple Delivery Attempts

If no one is available to receive the wine shipment and it cannot be left in a secure location, two subsequent attempts to deliver will be made. Wine orders require an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the smooth delivery.

Benefits of Using a Commercial Delivery Address

We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine club orders require the signature of an adult.

Return Policy

 

Touring & Tasting Wine Club ~ Returns and Exchanges

Please contact us by telephone (800) 850-4370 or email wine@touringandtasting.com prior to returning a purchase.

Shipping Rates

Zone 1=Western states, Zone 2=Midwest, Zone 3=Eastern states, Zone 4=HI and AK
Ground Shipping for Cellar Tour and Discovery Tour Wine Clubs (*HI and AK via air):
 
Zone 1
Zone 2
Zone 3
*Zone 4
 
2 bottles $10.00 $12.00 $16.00 $25.00  
4 bottles $12.00 $14.00 $18.00 $32.00  
           
Express Mail for World Class Wine Club:
 
CA Only
Zone 1
Zone 2
Zone 3
Zone 4
2 bottles $10.00 $22.00 $27.00 $29.00 $40.00